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Company Name : wizard
Company Location :08854
Current Job Openings 15 ( View All )
Job Posting Date Jan 23, 2017
15 Corporate place S, Suite # 145, Piscataway, NJ 08854, USA, United States
Senior Salesforce Developer (call Center)
  • Industry:
    IT - Software
  • Total Positions:
  • Job Type:
    Full Time
  • Salary (PKR):
  • Job Location:
    Allen TX United States
  • Minimum Education:
  • Minimum Experience:
    3 Years
  • Apply By:
    May 23, 2017
  • Job Posting Date:
    Jan 23, 2017
Job Description

Experian Consumer Services ? careers that define what the next Big (Data) thing is for Consumers. 

What could be more exciting ? personally and professionally ? than being part of a ?disruptive? business? Consider taking your career to the next level by joining the Leader that continues to disrupt the competition. As the ?disruptor? and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation. It?s a position Experian Consumer Services has enjoyed for more than a decade and we?re always looking for the talent that can help expand that lead. 

These days, the ?next big thing? is often ?the next Big Data thing.? Experian Consumer Services offers an opportunity to lead the charge in turning consumer data into something people use and value every single day. We live in a world where information is a means to improving lives and we challenge our team to do just that: improve lives with our products. 

It?s a holistic, 360? approach that requires aggressive, fast, scalable development that encompasses the cloud, mobile, security, e-commerce, automation, and lots and lots of data. We operate in a culture that focuses on the future, learns from the past and collaborates to deliver high-value solutions that meet consumer needs right now. 

When you?re the leader, it?s always urgent, important and market-changing. We think that defines the true ?disruptive? business. Join us and create some chaos for the competition. 

The Senior Salesforce Engineer will provide day-to-day development and support of our Salesforce.com environment and partner with both onshore and offshore, internal and contract teams to implement best in class salesforce solutions for a global multi-site, multi-business line, high volume servicing contact center. Responsibilities include Configuration, Programmatic Classes, Integration, and Data Migration. This role is more than just a lead developer or an order taker. The ideal candidate will be a true ?Solution Consultant?, challenging the status quo, providing new and innovative ways to solve complex business problems. 


? Develop complex technical Cloud CRM solutions. 
? Integrate multiple cloud and premise based technologies with Salesforce.com/Force.com platform. 
? Develop advanced customizations utilizing the Salesforce.com and Force.com platforms. 
? Partner with other team members to assure Salesforce best practices are delivered as the solution. 
? Work closely with the Business teams and able to talk about tradeoffs e.g. terms of configuration vs. code. 
? Map functional requirements to Salesforce.com features and functionality. 
? Participate in vendor and internal team code reviews. 
? Become an application SME for the global deployment, educating the organization on salesforce capabilities now and planned. 
? Understand the Salesforce product application roadmap, proactively planning for enhanced Business capability. 

Education and Experience: 

? Bachelor?s degree in Engineering, Computer Science, or related field. 
? Minimum 5 years? experience working in a Developer capacity on an enterprise CRM solution (Salesforce/Siebel). 
? Minimum 3 years as a Salesforce Developer/Configurator within the Service Cloud. 
? Prefer history of working in an e-commerce and fast paced environment. 
? Experience with Agile methodologies. 
? Bachelor?s degree in relevant field or related experience. 
? Experience with 1000+ call center agent multi-site implementation. 
? Prefer history of working in an e-commerce and fast paced environment. 
? Salesforce Developer and Administration Certifications (current) are required. 
? Must have historical and proven knowledge and practical application of Visualforce, APEX and Java programming; Force.com APIs, Web Services, and Lightning. 
? Strong and deep technical background in Salesforce.com. 
? Demonstrated experience working in medium to large scale Salesforce implementations. 
? Excellent interpersonal skills, as well as excellent communication skills; verbal and written to both technical and non-technical audiences. 
? Take initiative to recommend application improvements and demonstrate creative thinking. 
? Previous Cisco PCCE call center CTI integration with Salesforce a significant plus. 
? Previous integration experience to AWS as well as mainframe based applications a plus. 

Skills Required

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